COVID-19 UPDATE | THE BASE | ORANGE SETTING

SHOPPING AT THE BASE UNDER THE COVID-19 PROTECTION FRAMEWORK

In line with the New Zealand Government’s requirements, The Base will operate under orange light to the public at 9am on Thursday 14 April 2022.

HOW THE CENTRE WILL OPERATE

FACE COVERINGS

A face mask is required to be worn in-centre and retail stores at all times.

A face covering will need to be an actual mask and attached to the head by loops around the ears or head. This means scarves, bandannas, or t-shirts are not to be used.

If you do not have a face mask, there are some available for you at the Customer Service Desk.

CENTRE TRADING HOURS:

Normal Centre trading hours will continue.

·         Saturday – Wednesday: 9:00 am – 6:00 pm

·         Thursday – Friday: 9:00 am – 9:00 pm

Please note that, due to staffing issues arising from current isolation requirements, that some stores may close or open shorter hours than advertised.  If you are visiting for a specific store, please find their phone number in our store listing and contact them before arrival to avoid disappointment.  We thank you for your understanding and apologise for any inconvenience caused.

QR CODES:

The centre has a NZ COVID Tracer QR Code at all entrances as well as at centre bathrooms and amenities. There is no requirement to scan in or for a business to display a QR code poster or have mandatory record keeping but you may continue to scan the QR codes around the centre if you wish.

FOOD COURT AND RESPITE SEATING:

Respite seating is available and all food court seating is now available, providing ample space to dine in.

YOUR SAFETY AND WHAT TO EXPECT WHEN SHOPPING WITH US:

At The Base, keeping our shoppers, community and staff safe is our priority.

• You’ll find some of the things we’re doing to ensure the continued health and wellbeing of all those who shop, work and play at the centre HERE.
• If you are feeling unwell or have any COVID-19 or flu-like symptoms we ask you to please stay home.
• We will continue to follow Ministry of Health guidelines and we encourage workers and shoppers at The Base to contact the Ministry of Health’s Healthline 0800 358 5453 for COVID-19 advice and information.

CLEANING:

Cleaners will be on site at the Centre for cleaning of all common areas and will be undertaking a rigorous hospital-grade cleaning, hygiene and sanitisation regime, with particular focus on high-touchpoint surfaces such as bathrooms.

SOCIAL DISTANCING:

Signage will be located throughout the Centre reminding you to keep a safe distance from others.

CUSTOMER SERVICE DESK:

Safety precautions will be in place at our customer service desks and staff numbers may be limited to help maintain social distancing.

Mobility equipment is available for hire and will be wiped down between uses. However, prams will not be available for hire.

Gift cards will be available for purchase online or at the customer service desk using contactless eftpos systems.